Have you ever wondered about the question: How Do I Call Yahoo Customer Service? That is a good question.
Yahoo is so big, and with over 1 billion users worldwide, it is one of the most popular search engines in the world. The website Yahoo.com has been a staple part of the Internet for quite some time. In fact, it has been around for more than two decades now and continues to grow.
This site serves as a huge Internet portal in addition to being a website. With just one Yahoo account, a user has access to many information paths.
Since a Yahoo is such a large company and offers a vast array of services and products, it is very important for users to have a good experience with their Yahoo account. Most large companies do not bother to offer 24/7 support to their customers, but Yahoo actually does.
BEWARE OF YAHOO CUSTOMER SERVICE WEBSITE IMPOSTERS!!
Many unsuspecting persons have been tricked into calling what they think is the Yahoo Customer Service phone number, but instead fall prey to scam artists.
Even though you may do a search engine query for the number, there may be sites that appear promising you support from Yahoo. The people at Yahoo are aware of this and offer some help.
One tell-tale sign is the lack of the Yahoo company logo on the website. Scam artists know that they will be sued for using the logo. I won’t post any of the scammer numbers or websites here.
However, another obvious sign you need to be on the look out for is the Disclaimer that will say something like ‘we are not affiliated with Yahoo…’. They HAVE to put this disclaimer if they are not actually working with Yahoo.
Below is an example I found on one scammer website:
The question to ask yourself in this case is: Why would I trust a non-Yahoo support person to help me solve an issue that only a Yahoo can solve? The answer is… you should not. Make sure you contact Yahoo directly to get the support you need.
HOW DO I CALL YAHOO CUSTOMER SERVICE TO RESET MY PASSWORD?
There is not a special Yahoo phone number per se to reset your password, but there is an easier way. And it’s free! It’s called the Forgot Password service.
My personal experience with needing support went like this: Last week, I was trying to get access to an old Yahoo account of mine I had not logged onto for a few years now.
At first, I was going to just create a new Yahoo account, but that seemed like too much trouble for me. Then Yahoo offered a feature that came to my rescue, the Forgot Password feature.
It offered to send a secret code to the telephone that I added when I registered for the email account. After entering the code sent to my phone, Voila!, just like that, I was able to see my email again.
So, if the Yahoo account is tied to another email or a cellphone number that you can receive text messages in, then you can gain back access to your account very quickly.
If you are ever in a situation where you have forgotten your Yahoo account password and need to reset it, you can click here. As mentioned before, this is a free support option.
Well that’s all well and good, but the question is …
HOW DO I CALL YAHOO CUSTOMER SERVICE?
Yahoo does indeed have a toll-free customer service telephone number to call, and that number is 800-305-7664. BUT NOTE! There is a catch you need to be aware of:
This is the number for the Yahoo Account Pro Tech Support and it is NOT FREE. There is a monthly charge of $4.99. You can access the actual Yahoo website that tells you all about it here.
What can you get for this price? For one, you get access to talk to a real live person 24 hours a day, 7 days a week about any Yahoo account issue.
Support personnel can assist you with basic support issues like email or any one of the Yahoo services like Yahoo Finance, Yahoo Sports or the yahoo.com website itself.
If you need assistance resetting your password, they can handle that too if you didn’t have any luck with the free option mentioned above. Sometimes too, you may just want to hear real support person’s voice to let you know that all will be okay with your Yahoo services account.
If you’re thinking that you will have to wait for endless minutes on hold for someone to answer the phone, that is not the case. The typical wait\hold time for them to get with is about 1 or 2 minutes.
Yahoo’s support staff is very knowledgeable, friendly and will exercise patience with you to solve your account issues.
As a bonus, Yahoo also throws in the LastPass Premium product. This is a password manager application that ensures you securely manage all your passwords and never forget an important password again.
From what I can see, Yahoo has a huge number of customers who are willing to pay more money to get personal help for their Yahoo account.
OTHER YAHOO CUSTOMER SUPPORT OPTIONS AVAILABLE
If you are still having technical issues using any Yahoo services, there are two more options. There is a Yahoo Account Help website that contains very comprehensive and helpful information.
You can browse by topic and they even have some of the most searched and common questions answered right there.
To get to the paid, live agent option discussed earlier, you can click on the ‘Speak with a live agent’ link
Finally, there is a Yahoo Customer Care option on Twitter if you’re more comfortable using social media.
In conclusion, to get support from Yahoo, first make sure you are actually accessing one of their legitimate properties. You can then either use one of the free options available or pay a low monthly support price to get the help you need.
If you need help with figuring out any Office 365 components or just need tech help for your company, hit up the good folks at Hendrix Business Services. You’ll be glad you did!